Baths of Distinction Reviews for 2021/22

Thank you to all the customers who have taken the time to send us their thoughts.


2022
Today was the first day I used my new tub and let me tell you - I LOVE IT! I was nervous ordering it online and never seeing it or sitting in it! My designer told me I’m nuts - order a Jacuzzi or another brand. So glad I stuck with my choice!!!! Could not be more impressed with the quality and function of the tub. Love the jets, Just enough, not obnoxious. And I can’t even hear the engine running!!!! LOVE the chromo lights Was worried about the drain being in the middle and raking my bottom side on it. Nope - glide right over it when depressed. I am tall with long legs, no problem in this tub! Thank you so much for making such a wonderful product. Enjoy a pic below!

PD Hixson TN
2021
Thank you for being so wonderful! The tub is gorgeous and I can’t wait to use it! Happy holidays to you all!
HH Cornelius NC

2021


2021
If I could give extra stars I would. Admittedly, I am what you would call a high maintenance buyer; tons of questions with expectations that everything will be in order as advertised. Kim in sales was both patient and absolutely knowledgeable of tub offerings to fit client needs. Impeccable customer service. The quality of the tub itself is perfection. It is aesthetically pleasing and more importantly keeps the bath water hotter than any cast iron I have experienced. Additionally, the components are heavy and high-end grade. Very pleased. These are far from the offerings of the big box stores. Ed in the technical department was also key to the success in our purchase and provided additional info on components and was a pleasure to work with during our install. Shipping of tub was fast and extremely secure, so to arrive in great standing without a single issue. All pieces marked and instructions very well written. This company deserves the many accolades and five-star reviews they have received. 110 per cent satisfied, which is a lot coming from a very discerning buyer.
JG, Newton Al

2021
Hello Kimberly. A year later we have finally finished our project. The bathtub is wonderful. Thanks so much.

SF Hampton Cove Al

2021
Your tub looks amazing!!


TC Kennesaw, GA

2021
Thanks Ed, my tub arrived today. I am so excited to see it. The packaging was great!!!!! I cannot believe the entire process was so quick. I will surely recommend your company to others. I will send pictures when my bathroom is completed. I am not just putting in a new tub. I am completely redoing the room. Thanks
MS Boynton Beach, Florida
2021
Hi Kim, IKnow I don't have to, but anyway, this email is to let you know that the SPA looks beautiful and most importantly, works great.
It was worth spending a few dollars more, compared to other vendors, but the quality and the "Made in the USA" make this a wonderful addition to my house. BTW, my wife is a material witness to what I have just stated.
MJ Nashville TN

2021
Great service, great spa bathtub (Asti73CHS), loving using it.
RM Tacoma WA

2021
We looked at a few saunas locally before buying our P-04 from Baths of Distinction. We are so glad we did, paid less than half price and had it delivered to our door. Took my wife and I about 2 hours to assemble and gets up to heat in about 20 minutes. Quality is at least equal to what we saw in stores, but ours has a few more extras, we really like the MP4. We are happy buyers!! Shipping was real fast as well.
TK Burlington VT

2021
Beautiful
CB Jacksonville FL

2021
Awesome bathtub, awesome price, awesome service!
KB Cheyenne WY


2021
Shipping was fast and the customer service was great.
RB Spring TX

2021
Baths of Distinction offered great customer support from order to install. The tub that we ordered exceeded our expectations.
FS Mendham NJ


2021
Love all the features and options, the size is great, install was straightforward
DS Elmwood Park IL

2021
Our tile guy came thru and was wonderful. We still have yet to move back in... I tore that bathroom down in January and got rid of the hideous Kohler corner tub.... I want to thank you again Kim... You were great... It's July but we took it for a test run.... We love the tub. Feel free to use the pictures if you want. One day we will have window treatments and a teak thing to place across the tub... But I figured before you forgot me I'd send you these.... Thanks again. This was a labor of love and hate. You know which side you were on! All the best to you... I think I told your boss or whoever it was I wrote, but he knows how good you are. Thanks again.
MM Wappingers Falls NY


2021
Our new tub from Baths of Distinction arrived in perfect condition, as promised. BEAUTIFUL.
All of my ignorant technical questions about the quality of the glazes were answered thoughtfully and with great patience (we ordered a heavy cast iron model). The delivery from Florida to New Mexico was worry-free--the careful packaging ensured that we had no damage. We could not be happier. And who knew? It's a great cat-toy, too.
TS Los Ranchos NM

2021
We bought the tub online after talking to customer rep. She was really helpful getting all the questions answered. Great packaging and delivery setup.
UG, Wilmington MA


2021
Beautiful Tub for the money. A great Value. Everyone was wonderful to deal with.
JP, Bloomington IN


2021
Every product that I have purchased has been outstanding
CN, Houston TX

2021
I was pleasantly surprised by how quickly the tub shipped, and the communication of every step along the way. We bought a claw foot tub for a bathroom remodel and everything was included including shower package. This saved me so much time from researching and I wish I had found them sooner! I highly recommend working with Baths of Distinction. A very happy customer.
S, Dallas TX

2021
This tub is luxury. I wish I could submit a photo of how gorgeous this tub is in my master bath. It sits under a huge picture window and a beautiful chandelier. It's making it hard to go to work because I want to stay in the tub all day.
LL, Hockley TX


2021
I literally searched for weeks for the perfect claw foot tub to fit in our newly remodeled master bath space. We needed it to be exactly right;. Finding the Luxwide Calypso was like finding the needle in the haystack. Not only was it the perfect length, but it gave us some extra width. In addition Baths of Distinction allows you to customize your tub with claw feet and additional accessories where others companies just did not. The faucet is also gorgeous. I also need to compliment customer service-the support with my questions were answered both times I called. The tub was delivered on time and beautifully protected. Directions for installation were clear according to my contractor. I'm hoping to enjoy this tub for years to come.
SW, Slingerlands NY


2021
Looks lovely, arrived in perfect order. Customer service was great at answering installation questions.
DG, Spanish Fork UT


2021
Awesome service and faucet
CC, Guyton GA

2021
Our tub from Baths of Distinction has turned into a beautiful showroom centerpiece for the project. We ordered the Empress 73N jetted tub, and even though we had to rely on only pictures and customer reviews before choosing, the tub exceeded all of our expectations. Probably the MOST significant positive I can relay is the absolutely STELLAR customer service provided by Baths of Distinction. It started with the sales representative who worked tirelessly to find all available discounts at the time of sale. Then after delivery, between delays in construction, tub placement changes and concerns, along with our chosen faucet being out of stock, the company tirelessly went above and beyond to meet all of our needs, and even went the extra mile to send additional supplies at no cost to us. I made an inquiry after hours by leaving a voicemail, and was called back that evening within an hour! The representative was able to walk me though some options to correct an incorrect cord placement (our fault NOT theirs due to having to reverse the tub), and he even sent replacement cords and materials by FedEx the next morning! This service alone would warrant 5-stars; however as mentioned above, the tub is gorgeous and performs every bit as advertised. I highly recommend Baths of Distinction for anyone looking to add a custom tub to their project.
DS Yorktown VA

2021
WOW!! What a find.This is a TOP NOTCH company.My wife is thrilled with our purchase.The whirlpool tub was not expensive, But it delivered everything you would expect from a much more costly tub.The tub has a touch of elegance and class.The sales representative (Kim) was very professional and knowledgeable.There was no time i had to wait for a answer to any technical questions.We would definitely recommend this company when the comes to inquiring about whirlpool tubs. Also, I would like to thank (Ed) with the installation tips.What a great Purchase! To the CEO of the company I would like to give 2 THUMBS UP to KIM and ED and your product.
BB

2021
The purchase process was extremely easy and the sales team was great to work with. The features of the tub for the price makes this an excellent value and improves the value of my home by creating a spa feel for our remodel. Very pleased. I thought the jets would not be as powerful as some of the other higher priced brands but the jets are plenty powerful. Also, the hot air jetting keeps the water warmer and allows for a longer soak. Absolutely the right choice for us. Given all the research we did to get the best value for our remodel we are extremely pleased with our choice. Lastly, although the box arrived with a big whole in the box, clearly fork lift damage, the tub was untouched. I was surprised. Hope this review helps. Thanks.
James C. - San Diego CA

2021
We specifically wanted a water jetted tub that would make a statement for our master bath; we found it at Baths of Distinction. Every part of the process was easy; Kimberly assisted us with finish samples and then walked us through ordering. We were a little concerned with shipping; however, Kimberly as well as the carrier ensured we were updated and prepared. It all worked out fantastically and I can't wait for the renovation to be complete so I can enjoy the tub!
HS Galena OH

2021
It was during the CV19 shutdown that we decided to completely gut and remodel our bathroom. Having researched (what seemed to be) countless websites, we settled on Baths of Distinction 59" Hotel Collection CoreAcryl Acrylic Double Slipper tub. The product, with the added fixtures, including shutoffs, is truly remarkable. It has become the centerpiece of our bathroom. The quality of this product is unsurpassed. I am a maintenance engineer for a hospitality company, and I can attest to the craftsmanship of every piece I installed. Even the packaging in which it was shipped was well planned. If you are on the fence about this tub, pull the trigger, you will not be disappointed.
RC Swartz Creek, MI

2021
Nice price point, quality product, good support before and after the sale. Would recommend to friends and family.
KK Feasterville, PA

2021
Just a deep heartfelt note of thanks to the company and you and your team for sending the parts. Was just what we needed. I really appreciate the personal service and prompt attention to the matter. It is hard these days to find people to take accountability, so refreshing. God bless you all
MW,Klingerstown, PA
2021
Love this tub...I take a daily whirlpool too! I had a problem with the pop up drain, but the company was right on it and sent me several options immediately. Great service! My first time working with this company and I would do it again.
LB Shelbyville KY

2021
Great quality. Delivered when promised. Easy setup. Wife is thrilled. Thanks
CK, Jacksonville F
l

2021
Very kind and professional . Answered all my questions. Was willing to talk to my contractor about installation. The tub was supposed to be for my oldest daughter, but all my kids take turns using it. The tub is beautiful, elegant with the claw feet and faucet. They worked with me even though i kept changing my mind about the accessories i ordered. the perfect size for my daughter who is 5' 11.
NS Torrance CA

2021
Everything about this is outstanding. The tub, the service, the delivery. It looks beautiful and feels entirely solid. The faucet is fine as well.
ME Knoxville TN

2021
Excellent service and the bathtub was beyond my best highest expectations. I would definitely recommend this company and their products.
ML, Nashville TN